Privacy Policy

We collect information needed to schedule, perform, and document mobile auto detailing services:

• Contact & Account Data: Full name, email address, phone number, and physical service addresses provided when creating an account or requesting a booking.
• Vehicle Data: Year, make, model, color, size classification, and custom vehicle notes.
• Service Records & Media: Booking history, technician notes, invoice records, and timestamped before/after photos taken by our technicians during service.
• Cached Location Data: Verified service addresses and calculated travel distances stored on your profile to streamline future bookings.
• Technical & Diagnostic Data: IP address, browser type, request path, and error diagnostic logs captured automatically when interacting with our website to help us maintain system reliability.
• Local Storage & Cookies: Essential session tokens and local storage data required to keep you signed in and remember your browser preferences.

We use your personal data strictly for operational and communication purposes:

• Service Delivery: Scheduling, confirming, and executing mobile detailing appointments at your location.
• Travel & Pricing Calculation: Verifying service area eligibility and calculating distance fees based on your entered address.
• Account & Club Management: Managing client profiles, saved vehicles, garage preferences, and Car Care Club membership credits.
• Transactional Communications: Sending automated appointment confirmations, pre-service guide links, reschedule notices, invoice receipts, and completion summaries.
• System Maintenance & Security: Preventing duplicate accounts, mitigating fraud, and analyzing client-side technical errors.

• Quality Assurance: Technicians capture before, after, and general condition photos of every vehicle to document completed work and pre-existing conditions. These photos are stored securely in your account history.
• Marketing Use: We may occasionally feature before/after transformation photos on our website gallery or social media pages. All license plates, personal items, and identifying features are fully blurred or removed prior to publication.
• Opt-Out: If you do not wish for photos of your vehicle to be used in marketing materials, email us at keegan@morningsideautodetailing.com and we will restrict your photos to internal account documentation only.

We do not sell, rent, or trade your personal information. We share data only with essential third-party service providers required to run our business:

• Stripe: Card payments and recurring subscription billing are handled directly by Stripe. Morningside never sees or stores your full payment card number.
• Supabase: Powers our secure database, user authentication system, and encrypted photo storage.
• Google APIs: Used for address autocomplete, distance calculations, and Google Calendar appointment synchronization.
• Email Delivery Services: Used exclusively to deliver transactional emails (e.g., booking confirmations and invoice receipts).

• Retention: We retain profile data, vehicle details, and job histories for as long as your account remains active to provide ongoing service and maintain accounting records.
• Account Deletion: You may request the deletion of your account and personal profile at any time by emailing keegan@morningsideautodetailing.com. Please note that statutory tax, accounting, and paid invoice records must be retained as required by state and federal law.

• Garage Management: You can add, edit, or remove vehicles and saved addresses directly through your user Garage at any time.
• Membership Control: You can view, update payment methods for, or cancel your Car Care Club subscription via your Garage or the Stripe Customer Portal.
• Communications: You may opt out of non-essential marketing emails. Operational and transactional messages (such as booking updates, reschedule notices, and invoices) are required to deliver requested services.

If you have questions or concerns regarding this Privacy Policy or your personal data, contact us at:

• Email: keegan@morningsideautodetailing.com
• Phone: (508) 258-9769